Save 15% time with online service bookings!
Offer your customers the service where they spend more and more time – on their smartphone or tablet. The Online Service Booking, OSB of the MOTIONDATA VECTOR Group can be integrated into the existing website of the car companies.
So their customers can book an appointment at the car dealership quickly and easily with just a few clicks. In this way, companies can not only increase their customer satisfaction and thus customer loyalty, but also increase the capacity utilisation of the workshops. The OSB is an ideal service tool to meet the needs of their customers, the smartphone and tablet generation.
According to a recent article in the trade magazine “Auto & Wirtschaft” car dealerships save an average of 15 minutes per appointment thanks to online service booking. This is reported by Dipl.-Ing. Jens Brech, Director Customer Experience & Network Quality at Toyota Deutschland Gmbh in Cologne. With 20 appointments, this is already an estimated 5 hours time saving. Dipl.-Ing. Jens Brech further explains “According to the DAT report, one third of customers want to book their workshop appointments online. The customers want digital service”.
Offer your customers this service and use the advantages of our Online Service Booking yourself.
For orders and further information please contact our sales department by phone 0043 316/255 599-1130 or by Email an firstname.lastname@example.org.